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shanepaladin

Shane Paladin

@shanepaladin
Shane Paladin is a global executive whose career encompasses leadership roles in startups, mid-sized firms, and Fortune 500 companies. He has worked in North America, Europe, and Asia, supporting teams and organizations through transformation, growth, and operational change. His approach to leadership centers on clear strategy, steady execution, and building value for both customers and businesses. With over twenty years of experience, he has held various C-suite roles and served as a trusted advisor to boards and private equity partners. He has contributed to the development and implementation of go-to-market strategies for a diverse portfolio of companies, consistently emphasizing the importance of sustainable growth and long-term results. His focus remains on teamwork, operational clarity, and understanding what customers need to succeed. Currently, as Chief Customer and Revenue Officer (CRO) for Equinix, he leads Marketing, Sales, Customer Success, Channel, and Revenue Operations for a Fortune 500 company. In this capacity, He is responsible for aligning global teams around business goals and growth and delivering high standards of customer service and performance. His leadership is centered on driving progress, building collaboration, and supporting the company’s ongoing success in a competitive market. Previously, he served as Chief Executive Officer of a technology company, where he led a large-scale transformation that returned the business to profitability and facilitated expansion into new markets. He oversaw modernization initiatives, introduced new product lines, and led strategic acquisitions to fill key gaps and broaden the company’s reach. His focus on operational improvement and customer satisfaction helped create opportunities for reinvestment and innovation. Earlier, he held the position of President of Services at a major software company, overseeing international teams and significant revenue streams. He led the transition from traditional consulting to digital and cloud-based services, integrating legacy units and launching digital solutions to meet client needs worldwide. His steady leadership enabled the business to adapt quickly to change and maintain high standards of performance. He also has experience in high-growth startup environments, where he contributed to building core teams and driving revenue. He began his career as a founding executive at a consulting firm, where he developed global strategies and formed valuable industry partnerships. Shane Paladin’s values were shaped by his service in the U.S. Army, where he learned the importance of mission, teamwork, and accountability. He holds a master’s degree from the University of Oxford and graduated magna cum laude from Saint Leo University.
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