Randy NG is an operations specialist who develops structured sports programs and manages seafood import operations with a strong focus on compliance and efficiency. Based in Flushing, NY, he combines hands-on experience in event coordination with knowledge of international trade and regulatory standards. His expertise lies in building organized systems and automation frameworks that ensure operational consistency, clear communication, and dependable results across all aspects of his work. He began his professional journey managing alum programming at his alma mater, where he was responsible for organizing and executing large-scale university events such as homecomings, award galas, themed dinners, and fireworks celebrations. This role gave him valuable experience in logistics, scheduling, stakeholder coordination, and contingency planning. The position also helped him develop a systematic approach to managing complex programs and strengthened his ability to balance structure with adaptability. After his work in higher education, he transitioned into international sales within the health and wellness sector. His role focused on expanding Asian markets, developing regional strategies, and tailoring product messaging to meet local regulations and consumer expectations. This experience gave him insight into global operations, compliance requirements, and effective communication within diverse business environments. In recent years, he has become a key contributor to designing and organizing event-related programs across multiple facilities. He works closely with instructors and staff to turn technical instruction into clear, practical systems that enhance engagement and learning. His process includes developing structured schedules, communication templates, and check-in procedures, each supported by contingency plans to ensure that programs run efficiently and conclude on time. He manages event operations with attention to fairness, structure, and consistency. He develops leveling systems to guide participant progression and integrates performance results into evaluation processes. His use of digital booking platforms, memberships, and scheduling ensures transparent and efficient coordination between staff and participants. These organized workflows support scalable operations and consistent program delivery. Automation plays a central role in his operational design. He uses tools such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, surveys, and post-event communications. For example, when a participant registers through Shopify, a series of automated messages and media deliverables are triggered, providing a seamless experience from start to finish. These tools help streamline administrative work while maintaining strong communication standards. Beyond program management, he oversees seafood import operations focusing on traceability, compliance, and quality assurance. His responsibilities include vendor selection, purchase order creation, shipment tracking, customs documentation, and final delivery coordination. He specializes in value-added shrimp formats such as EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial pack configurations. Each shipment is managed according to strict specifications for size, net weight, and packaging requirements. He prioritizes documentation and product traceability to maintain compliance with U.S. import and food safety regulations. He maintains lot-level records to verify each product's origin and processing history. He coordinates with warehouse partners to uphold cold chain integrity and conduct quality checks upon arrival. All operations are performed per Seafood HACCP and FDA import requirements, ensuring that documentation is complete and ready for review. He collaborates with licensed customs brokers to facilitate accurate and timely shipment clearance. His marketing process follows the same disciplined structure as his operational work. He manages digital platforms like Instagram through scheduled content calendars, consistent branding, and live updates from events and shipments. His content includes reels, stories, and captions to build brand credibility and engagement.